Privacy Policy for Kimball Pizza
Effective Date: April 23, 2025
Kimball Pizza (“we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, share, and protect information when you visit our restaurant, order through our website, mobile platforms, or third-party apps (e.g., DoorDash), and interact with us in any way. This policy complies with New York State law and payment industry standards including PCI-DSS via Stripe.
1. Information We Collect
We collect information in two primary ways:
A. Information You Provide
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Contact Information: Name, phone number, email address
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Order Details: Items ordered, delivery or pickup instructions, notes
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Billing Information: Billing name and address (processed securely through Stripe; we do not store card numbers)
B. Information Collected Automatically
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Technical Information: IP address, browser type, device model
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Usage Data: Website or app interactions, page visits, referring URLs
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Cookies: We use cookies and similar technologies to enhance your experience and analyze performance
2. How We Use Your Information
Your information may be used for the following purposes:
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To process and fulfill food orders
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To confirm payments and send receipts
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To improve our menu, services, and website
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To provide customer support and resolve issues
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To send promotional messages and special offers (only if you opt in)
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To comply with legal obligations and prevent fraud
3. Payments and Stripe Compliance
All online and digital transactions are processed securely using Stripe, a PCI-DSS Level 1 certified payment processor.
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We do not store your full credit/debit card information
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All sensitive payment data is encrypted and handled directly by Stripe
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You can view Stripe’s privacy practices at https://stripe.com/privacy
If you place an order through a third-party delivery app, their payment processing terms and privacy policy will apply.
4. Sharing of Information
We respect your privacy and do not sell or rent your personal information.
We only share your information with:
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Stripe: For secure payment processing
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Delivery Services: For order fulfillment
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Service Providers: Hosting, analytics, and technical support
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Legal Authorities: If required by law or court order
All third-party partners are required to protect your information and use it only as instructed.
5. Cookies and Tracking Technologies
We use cookies to:
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Save cart contents and order preferences
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Improve website performance and monitor usage
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Provide a personalized experience
You can manage cookies through your browser settings. Blocking cookies may affect functionality.
6. Your Rights Under New York Law
As a resident of New York, you have the right to:
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Access the personal data we hold about you
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Request corrections of inaccurate information
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Request deletion of your personal data, subject to legal exceptions
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Withdraw consent for promotional communications
To exercise any of these rights, please contact us at: kimballpizza@gmail.com
7. Data Security Measures
We implement physical, electronic, and procedural safeguards to protect your information, including:
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HTTPS encryption on our website
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Secure payment processing via Stripe
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Limited access to personal data by authorized personnel only
Despite these measures, no security system is 100% secure. We encourage you to protect your own data when using online services.
8. Data Retention
We retain personal data:
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As long as necessary to fulfill your order
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To comply with legal and financial reporting requirements
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For customer service and warranty support
After this, we delete or anonymize your data securely.
9. Children’s Privacy
We do not knowingly collect information from children under the age of 13. If we become aware that a child has submitted personal information, we will delete it immediately.
10. Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated effective date. If the changes are significant, we will notify you directly where appropriate.
11. Contact Information
If you have questions, concerns, or wish to make a privacy-related request, please contact us:
Kimball Pizza
588 Kimball Ave, Yonkers, NY 10704
📧 Email: kimballpizza@gmail.com
📞 Phone: (914) 457-4560